Publications

	About us ››
	What we do ››
	Industries ››
	Case studies ››
	Contact ››

White Papers ››

Publications ››

Literature ››

Assessment ››

About us

››

Publications

Please make your selection and click the Request Download button.


		The Real Cost of Customer Support This article examines Princeton Consulting’s experiences in working with ARM, real-cost issues and how to maximize an investment in resourcing customer support.

		Independent on sunday: Deloite & Touche Indy 100 Read about Princeton's significant success and maintained position in Indy 100

		Talking Partners: Princeton makes contact with customers Read about Princeton's collaborative success with BT using a combined strategy of lead generation, appointments and seminar invitations

		Sunday Times: Tracking Britain's fasted growing unquoted companies Princeton Consulting is positioned 28th in the Sunday Times Tech Track 100 league table

		Winning Business: CRM Failure? it's high time for a reality check Why organisations need to be more honest about their objectives if they are to get CRM right.

		Computer Weekly: Volvo takes control though an online global IT division The transformation of Volvo's IT network to a globally integrated system has enabled the company to form "virtual workgroups"

		vnunet.com: CRM Market will be Saturated by 03 Large companies should stick with major CRM suppliers such as Siebel or Clarify...

		Money Matters: Serving the eCitizen Afshin Rabbani charts the history, and gauges the future of eCRM

		Customer Focused Knowledge Princeton Consulting, looks at CRM

		eCRM: supplement sponsored by Kana Finding A Face that Fits Paul Lombardo, Director of Business Development at Princeton Consulting, looks at the key questions to ask potential partners.

		eCRM: supplement sponsored by Siebel eBusiness Walking the Web A look at how businesses can stay on track by becoming one of the new breed of ebusinesses.

		Computer Weekly: It's the Tiger in the Volvo Tank Once seen as an overhead, Volvo Trucks' IT department is held in high esteem by the rest of the business. Ross Bentley met the man behind the wheel.

		Winning Business: How to Create and Winning Partnership? What to look for in a potential partner, and how to ensure the success of a commercial collaboration

		Winning Business: Choose your Partners for Co Opetition Princeton Consulting examines the new age of co opetition, in the commercial world